Terms and Conditions

General Terms and Conditions (GTC) of Ondawear

1. Scope

These General Terms and Conditions apply to all orders and deliveries made through the Ondawear online shop. Deviating terms and conditions of the customer will not be recognized unless we expressly agree to their validity in writing.

2. Contracting party

The purchase contract is concluded between:

Ondawear
Münzerstrasse 1
8408 Seuzach
Switzerland
Email: kontakt@ondawear.ch
VAT number: CHE-381.247.907

and the customer who places an order through our online shop.

3. Conclusion of contract

By clicking the "Buy" button, you place a binding order for the products in your shopping cart. Immediately after submitting your order, you will receive an order confirmation via email. This does not constitute acceptance. A binding purchase contract is only concluded when we confirm shipment of the goods or ship the goods to you.

4. Prices and payment terms

All prices are listed in Swiss francs and include statutory VAT. Shipping costs are additional, which are displayed separately during the ordering process. Payment can be made by [e.g., credit card, TWINT, purchase on account with partial payment option via POWERPAY, etc.]. The total amount is due upon conclusion of the contract.

5. Delivery and shipping

We deliver to the address provided by the customer within Switzerland. Delivery times are generally 1–5 business days . In exceptional cases, delivery may take up to 10 business days . If an item is not available, we will notify you immediately. Any amounts already paid will either be refunded or can be offset against another item upon request.

6. Right of withdrawal

You have the right to cancel your order within 7 days of receiving the goods .
To exercise your right of withdrawal, please send a clear message by email to kontakt@ondawear.ch with your order number and your return request.
For further details, please see our return policy.

7. Warranty

Swiss statutory warranty laws apply. If a delivered product is defective, you are entitled to repair or replacement. If this is not possible, you can request a reduction in the purchase price or withdraw from the contract.

8. Liability

To the extent permitted by law, Ondawear excludes any liability for direct or indirect damages resulting from the use of the products, the website or from delays in delivery.

Any liability for slight negligence is excluded.

We also assume no liability for damage caused by improper use, incorrect handling, unauthorized modifications or natural wear and tear of the products.

The customer is responsible for using the products as intended and in accordance with the information on the website or product description.

We assume no liability for external links. Their operators are solely responsible for their content.

9. Data protection

Your personal data will be treated in accordance with applicable data protection regulations. You can find more information in our privacy policy.

10. Applicable law

Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

11. Place of jurisdiction

All disputes arising from the contractual relationship between the customer and Ondawear shall be governed exclusively by Swiss law.

Place of jurisdiction is Winterthur, Switzerland.